Frequently Asked Questions

Q: What are the reception hours?
A: 0630 hours to 2100 hours.

Q: What is the earliest I can check in?
A: The earliest check in time is 1400 hours.

Q: Can I arrive late?
A: Please phone or e-mail if arriving outside reception hours and arrangements will be made for you to access your room.

Q: Do you have under cover parking?
A: Yes undercover parking is provided outside each room and there is undercover parking for high clearance commercial vans and convenient street parking for large vehicles.

Q: Do you have wireless internet?
A: We provide free of charge WiFi and also provide a laptop for customers use if required.

Q: Do you have a pool?
A: Comfort Inn Midlander Emerald has a salt water pool and picnic area.

Q: Do you provide Foxtel?
A: Free to air TV and 10 Digital Foxtel Channels in all rooms.

Q: Are your rooms non-smoking?
A: Comfort Inn Midlander Emerald is a non smoking property.

Q: How close are you to shops?
A: We are centrally located for most shopping with Woolworth 3 min drive, Coles 4 min and many speciality shop within easy walk.

Q: Do you have a restaurant?
A: We do not have a restaurant but provide breakfast all mornings and dinners to your room Monday to Saturday.

Q: Can we purchase beer and wine on premise?
A: Yes we are a licensed premises and have a variety of beers, wines and soft drinks available.

Q: Are there local food outlets?
A: There are various restaurants (Italian, Chinese, Indian and Australian cuisine) and cafes as well as taverns and take aways, within easy walking distance of the motel. Please visit google map for details.

Q: What is your cancellation policy?
A: Minimum of 24 hours (1st night). Cancellations or changes to bookings for rooms must be made at least 24 hrs prior to the check in date and time or you will be charged the full amount of the booking.

Q: How do I guarantee my booking?
A: Your booking is secure by supplying your credit card details.

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